描述
Service Support
Dear user:
        Hello! "Passion, thoughtfulness, integrity, and timeliness" is the consistent aim of Baotou Xibaobo Medical Treatment Co., Ltd. to treat customers. We solemnly promise you: 
Our company is responsible for the installation and daily maintenance of user equipment.
During the warranty period, our company provides free service modes such as remote guidance and on-site repair. If there is a problem during the warranty period, our company shall be responsible for the three guarantees (repair, replacement, and refund), and the cost shall be borne by our company; if the warranty period is exceeded, our company will be responsible for the lifetime warranty and only charge the cost.
The warranty period of the products sold by our company is 12 months after the installation and commissioning is completed. During the warranty period, it is guaranteed that the annual startup rate is not less than 96% of the legal working day. The warranty period is 36 months, and free services such as remote guidance and on-site repair are provided during the warranty period. 
The company has a 7 × 24 hour 400 toll-free hotline:
4000508339
Response time:
        Within the warranty period, when receiving the user's notification, professional and technical personnel will not be more than 4 hours of on-site service, solve the problem within 8 hours, and guarantee 24 hours of uninterrupted technical service support; Repair time: 8 hours. 
Under warranty:
        During the warranty period, regular and irregular inspections of the system are provided. The company promises the above warranty service when the user encounters a performance failure in normal use. In addition, if the national applicable laws and regulations provide otherwise, the company will comply with the relevant laws and regulations. 
During the warranty period, the following conditions are not included in the warranty commitment, but paid maintenance services can be implemented. The specific maintenance price will be determined by the parties through negotiation:
        During the warranty period, regular and irregular inspections of the system are provided. 
描述
描述
Free training:
        Our company conducts equipment operation training for the purchaser's technicians at the site free of charge to ensure that the users can be proficient in the conventional use methods of various equipment and software, as well as the judgment and resolution of minor faults. 
Redundant service
        If it is not repaired after 24 hours or in an emergency, our company provides equipment with the same function for free for the use unit. 
Regular maintenance and overhaul:
        During the warranty period and warranty period, our company must perform free maintenance and repair on the implemented system every year. 
Respected user:
        Hello! "Enthusiasm, thoughtfulness, integrity, and timeliness" is the consistent aim of Baotou Xibaobo Medical System Co., Ltd. to treat customers. We solemnly promise you:  
Our company is responsible for the installation and routine maintenance of user equipment.
During the warranty period, our company provides free service modes such as remote guidance and on-site maintenance. If there are problems during the warranty period, our company shall be responsible for the three guarantees (including repair, replacement, and return), and the expenses shall be borne by our company.
The warranty period of the products sold by our company is 12 months after the completion of installation and commissioning. The warranty period guarantees that the annual start-up rate will not be less than 96% of the legal working day. The warranty period is 36 months, and remote guidance, on-site maintenance and other free services are provided during the warranty period.
The company has a 7 x 24 hour 400 free hotline:
Response time:
        Within the warranty period, when receiving the user's notice, the professional and technical personnel will not visit the service for more than 4 hours, solve the problem within 8 hours, and ensure 24 hours of uninterrupted after-sale technical service support; Repair time: 8 hours 
描述
Under warranty:
        During the warranty period, provide regular and irregular inspection services for the system. When the user has a performance failure in normal use, the company promises the above warranty service. In addition to this, if the country's applicable laws and regulations clearly stipulate otherwise, the company will comply with the relevant laws and regulations. 
描述
During the warranty period, the following conditions are not within the scope of the warranty commitment, but paid repair services can be implemented, and the specific repair price is determined by negotiation between the two parties depending on the situation:
        During the warranty period, provide regular and irregular inspection services for the system. 
Free training:
        Our company conducts equipment operation training for the purchaser's technical personnel on site free of charge, to ensure that the user's personnel can be proficient in the conventional use methods of various equipment and software, as well as the judgment and resolution of small faults. 
Redundant services:
        In the event of failure to repair or emergency in more than 24 hours, our company provides equipment with the same function free of charge for the use of the unit. 
Regular maintenance and inspection:
        Our company must carry out free maintenance and repair of the implemented system every year during the warranty period and warranty period. 
公司設有7×24小時400免費熱線電話:
4000508339
響應時間:
        在質保期以內,接到用戶通知時,專業技術人員不超過4小時上門服務,8小時之內解決問題,保證24小時不間斷售后技術服務支持; 修復時間:8小時。 
保修期內:
        在保修期內,提供系統定期和不定期巡檢服務。用戶在正常使用中出現性能故障時,本公司承諾以上保修服務。除此以外,國家適用法律法規另有明確規定的,本公司將遵照相關法律法規執行。 
在保修期內,以下情況不屬于保修承諾范疇,但可實行有償維修服務,具體維修價格視情況由雙方協商確定:
        在保修期內,提供系統定期和不定期巡檢服務。 
描述
描述
免費培訓:
        我公司免費在現場對采購方技術人員進行設備操作培訓,保證使用方人員能夠熟練掌握各種設備和軟件等常規使用方法,以及小故障的判斷與解決。 
冗余服務:
        超過24小時后未能修復或緊急情況下,我公司提供具有同樣功能的設備免費供使用單位使用。 
定期保養和檢修:
        我公司在質保期和保修期內必須在每年對所實施的系統進行免費保養和檢修。 
描述
在保修期內,以下情況不屬于保修承諾范疇,但可實行有償維修服務,具體維修價格視情況由雙方協商確定:
        在保修期內,提供系統定期和不定期巡檢服務。 
免費培訓:
        我公司免費在現場對采購方技術人員進行設備操作培訓,保證使用方人員能夠熟練掌握各種設備和軟件等常規使用方法,以及小故障的判斷與解決。 
冗余服務:
        超過24小時后未能修復或緊急情況下,我公司提供具有同樣功能的設備免費供使用單位使用。 
定期保養和檢修:
        我公司在質保期和保修期內必須在每年對所實施的系統進行免費保養和檢修。 
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